Having Trouble With Your Lighting?

Below are a few items that can help you troubleshoot lighting installation issues. If these items don’t solve the issue, please give us a call and let our team know.

What Causes Lights To Stop Working?

Service interruptions can be caused by many things including animals, weather, and overloaded circuits. If you experience an interruption, please don't hesitate to call us for a speedy solution!



Chipmunks, squirrels, and other critters love chewing on Christmas lights.

heavy rain

Wet Weather

Heavy rain, ice and snow can interrupt the electrical current.


Circuit Overload

We carefully check the Wattage for each circuit and split the power accordingly. Appliances and external lights you install yourself can cause an overload for that circuit.

harsh wind

Windy Weather

Excessive wind can cause light bulbs to break and strands to fall out of place.

Other Items to Check

reset gfci outlet


The GFCI (Ground Fault Circuit Interrupter) is an outlet with a built-in circuit breaker. The GFCI is designed to shut down the circuit when it senses a potential problem. They are most often found in kitchens, bathrooms, basements and garages. If GFI switch has been tripped, press the "Reset" buttom to activate lights. If the GFCI continues to pop, contact us so we can troubleshoot further.

switching breaker


If your lights still don't work after resetting your GFCI, locate your breaker box which is often located in the basement. Check the switches to find a popped breaker and reset it. If your lights still won't work after resetting your breaker and GFCI, please contact us and we will help determine the source of your power issues.

lighting timer


Our timers react to light. Please note that all lights may not turn on at the exact same time due to shadows as the sun sets. All timers on your property should be turned to the same setting. Please refer to the diagram below.